CliniQueue

CliniQueue is an AI-powered clinical ticket intelligence platform built for healthcare support teams that need to handle sensitive patient-related requests quickly and safely. Instead of manually sorting through a growing queue, your team gets every incoming support ticket automatically classified into 8 distinct clinical categories in under 2 seconds through a simple webhook connection.

Privacy is at the core of how CliniQueue works. Its zero-retention architecture means no ticket text is ever stored, while the system instantly detects PHI (Protected Health Information) risks, flags potential HIPAA breaches, and triggers immediate escalations the moment something sensitive appears—so compliance issues are caught before they become problems.

CliniQueue fits right into your existing workflow. It integrates seamlessly with standard helpdesks like Zendesk, Freshdesk, and Intercom, delivering structured JSON data that powers accurate automated routing and keeps every ticket moving to the right place without extra manual effort.