fluents AI

Fluents is a unified Intelligent Virtual Agent (IVA) platform engineered for human-grade voice interactions at enterprise scale. By automating both inbound and outbound calling workflows with sub-second latency, it delivers a seamless, natural experience for every caller and eliminates the traditional friction of automated phone systems.

At its core is a complete AI call center voice stack that manages high-fidelity audio and intelligent dialogue with mission-critical reliability. You can build and deploy sophisticated agents in minutes, equipped with advanced skills such as booking appointments and performing real-time record lookups.

Deep CRM integration provides bi-directional connectivity, allowing the IVA to seamlessly read and write data to your existing stack, including Salesforce, HubSpot, and Applied Epic. Every conversation is automatically summarized with a detailed call disposition written back to your CRM, ensuring zero manual data entry for your team.

The platform is battle-tested at scale, built on GPU-accelerated infrastructure that currently powers 6 million calls per month with robust dialer capabilities. Advanced conversation insights give you a 360-degree view of the customer experience, with analytics that track sentiment, trends, and interaction quality.