Customer support tickets pile up. QA tests break and nobody catches it in time. For B2B SaaS teams, these problems eat hours every week. Record is a Customer Support layer built specifically for B2B SaaS that uses AI to automate the entire resolution process — collecting, visualizing, and investigating user sessions and logs to create a single source of truth for the whole team.
Record also offers a fully automated QA AI agent that creates and maintains optimal end-to-end tests, catching potential failures before they reach your users. The promise: complete end-to-end coverage within just one week. Fewer fires, faster resolutions, and a product that actually works the way it should.
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