Talki

Talki is an AI-native B2B customer support helpdesk built for gaming, fintech, and other fast-growing teams that need to handle more conversations without adding more heads. It brings web chat, email, and Telegram into one shared inbox, so your team can manage every customer conversation from a single place instead of jumping between apps.

Its AI agent learns from your company's documentation and each customer's context to answer routine tickets on its own, resolving common issues automatically. When a request is too complex to automate, Talki escalates it to a human agent with the full conversation history, so customers never have to repeat themselves.

Talki also gives agents payment and customer profile context right where they work, along with built-in translation for cross-language support, macros for quick replies, analytics to track team performance, Telegram integration, and workflow automation that keeps your support operation running smoothly as you scale.