vennie

vennie is an AI agent built specifically for e-commerce businesses running on Shopify and Zendesk, designed to take the pressure off your customer support team. If your inbox is flooded with repetitive inquiries about orders, products, and returns, vennie handles all of it with human-like responses — automatically. It integrates directly with Zendesk, learns from your previous support tickets to keep improving its accuracy, offers personalized product recommendations, and checks order status on the spot. The result: up to 70% of customer inquiries handled automatically, so your team can focus on the conversations that actually need a human touch.