Zenbots

Support agents shouldn't have to search through documentation while customers are waiting. Zenbots provides dedicated AI chatbots for Zendesk Support that have instant access to all of your Zendesk Guide articles, so they can help customers find answers on their own — and help agents resolve tickets faster when human support is needed.

Zenbots is an AI-driven solution built to speed up your entire support operation: deflect routine inquiries automatically, empower your agents with AI-assisted answers, and let customers self-serve without frustration. More resolved tickets, happier customers, and a support team that can finally focus on the issues that actually need a human touch.