Bold360 ai Chrome Extension

When a customer asks a tough question, the last thing your team should have to do is dig through folders or wait for someone else to know the answer. The Bold360 ai Chrome Extension puts your entire Bold360 Knowledge Base one click away, letting customer-facing employees search for answers instantly and even suggest new topics that the Knowledge Base Manager should add.

Powered by natural language processing, Bold360 ai works like a tireless behind-the-scenes assistant — always available, always ready to help your team solve problems on the spot, no matter when the question comes in. It's the kind of tool that makes every customer interaction smoother and every employee feel better equipped.