For businesses with frontline teams, brand reputation hinges on individual employee performance—but most analytics tools only give you anonymous, aggregated reports that leave you guessing. Cheers solves this with a powerful AI engine that creates the first real-time, employee-attributed dataset for your brand. The platform automatically ingests and analyzes customer signals from dozens of sources—online reviews, social media mentions, NPS surveys, and loyalty sign-ups—and links each piece of feedback directly to the individual employee involved. Instead of vague insights, managers get a clear dashboard showing who to coach, who to recognize, and which actions genuinely move the needle on customer experience. Companies like Vivint use Cheers to identify top talent and generate tens of thousands of new 5-star reviews. It's the definitive system of record for frontline performance tied to reputation and revenue.
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