empathy.co

For large retailers, off-the-shelf AI search is rarely good enough — it doesn't fit your infrastructure, it can't be audited, and you have no idea what's happening with your data. empathy.co offers Enterprise AI Search built specifically for Commerce, deployable as Self-managed Components (SmC) within your preferred cloud environment. Trusted by leading brands like Kroger, Inditex, and Carrefour, it empowers enterprises to build AI-powered search they actually own and control. Features include Generative Prompts, AI search explainability, visible privacy practices, and an ethical, innovation-led approach to commerce — giving you search you can trust at scale.