Forethought Assist is a browser extension built to boost the productivity of support agents by giving them quick access to the information they need to answer customer inquiries. Instead of digging through documentation or internal tools, agents can find what they are looking for right where they work.
It uses AI to suggest answers to support tickets, helping new teammates get up to speed quickly while enabling veterans to find answers even faster. This means less time searching and more time resolving issues for customers.
The extension accesses data from multiple sources instantly to deliver the best answer for each situation, so agents can respond with confidence no matter how complex the question.
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