HiJiffy

Hotel staff spend a disproportionate amount of time answering the same guest questions over and over — check-in times, amenities, local recommendations — while direct booking opportunities and upsells slip through the cracks. HiJiffy is a Guest Communications Hub that automates this entirely. It handles guest communication across websites, social media, WhatsApp, and other channels, answering over 85% of inquiries instantly with AI so your team can focus on the interactions that actually require a human touch. The platform streamlines the entire guest journey from pre-booking to post-checkout, reducing repetitive tasks, increasing direct bookings, and surfacing upselling opportunities that would otherwise be missed. Built for hotels, resorts, and hostels of any size.