If your product uses a conversational AI, you need to know if it's actually performing well — or quietly making things up. Coxwave Align is an analytics engine built for exactly this challenge. It helps modern organizations easily analyze and evaluate data from LLM-based conversational products, giving you full visibility into how your chatbot is really behaving.
With Coxwave Align, you can monitor user and chatbot interactions in real time, identify quality issues, and reduce hallucinations to improve the overall experience. The platform offers real-time data capture, diverse search tools, scalable analysis, and turns everything into actionable insights — so your conversational AI keeps getting better, not just bigger.
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