OnDial is an AI voice agent platform that automates both inbound and outbound business calls through natural-sounding, multilingual conversations. Instead of letting phones ring unanswered or pulling your team away from important work, OnDial picks up and handles customer calls around the clock, 24/7.
Organizations rely on OnDial to manage a wide range of everyday phone interactions, including customer support, lead qualification, appointment scheduling, reminders, surveys, sales outreach, follow-ups, and other routine calls that would otherwise consume hours of staff time.
OnDial connects with the tools your business already uses, integrating with CRMs, calendars, telephony systems, ticketing tools, and business APIs. Through these integrations, it updates records automatically, executes workflows, analyzes conversations for useful insights, and smoothly hands calls off to human agents whenever a personal touch is needed.
With support for more than 100 languages, real-time sentiment intelligence, automatic call summarization, intelligent lead qualification, and omnichannel communication, OnDial helps teams understand every caller and respond with the right message at the right moment. It also meets enterprise security standards, including HIPAA, GDPR, PCI DSS, SOC 2, and ISO 27001, so sensitive customer data stays protected.

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