Permut

Understanding what your customers really think — at scale, in real time — is one of the hardest challenges any business faces. Permut is a complete platform for building AI agents that engage customers, collect feedback, and drive growth across WhatsApp, SMS, and the Web. Its intelligent agents are secure, scalable, and powered by multiple AI models that learn and improve over time — all built on your proprietary knowledge base. Permut captures rich feedback for NPS, CSAT, Voice of Customer, product reviews, and churn signals, then transforms them into actionable insights through an interactive AI-powered dashboard. With seamless integrations to CRM, POS, and other data sources, Permut helps brands in retail, e-commerce, travel, hospitality, health, and entertainment boost retention and prevent poor customer experiences before they happen.