Rakuten | Customer Service Helper

Rakuten | Customer Service Helper is a free Chrome extension designed to help Rakuten sellers communicate with customers more efficiently. If you find yourself spending too much time typing out responses to buyer questions, this tool is built to take that weight off your shoulders.

It works much like popular support tools such as Crisp, magicRply, or Drift GPT, but is tailored for the Rakuten selling workflow. There is no cost to use it, so you can try it right away without any commitment.

Using it is simple: just select a customer's question, and the extension uses the GPT-3.5 Chatbot to generate a suggested reply in seconds. That means faster responses to buyers, less repetitive typing, and more time to focus on running and growing your store.