RunLLM

Engineering teams spend too much time answering the same complex support questions, debugging the same issues, and documenting things that should already be documented. RunLLM is an enterprise AI platform built on 10 years of UC Berkeley research, designed to change that. Its AI Support Engineers read logs, code, and documentation to resolve complex support issues, debug code, and deflect tickets with expert-level precision. The platform learns comprehensively from your organization's docs, code, and customer conversations, then integrates seamlessly with Slack, Zendesk, and your documentation tools. The result: significantly less engineering time wasted on support, dramatically reduced Mean Time To Resolution (MTTR), and a high percentage of tickets deflected before they ever reach your team.