Stylo is a pre-trained AI assistant that lives inside Zendesk and helps support agents work smarter and faster. It reads and understands every customer interaction — picking up on sentiment, intent, and context — and then drafts clear, actionable replies for agents to review and send. Beyond speeding up response times, Stylo provides valuable data insights on customer sentiment and intent patterns, helping teams continuously improve their support quality. The result is a better experience for both agents and customers — every single interaction.
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