Thena

B2B customer support is uniquely complex — tickets come from Slack, email, Discord, and Teams simultaneously, accounts need proactive management, and the stakes of slow responses are high. Thena is a customer support AI platform built specifically for modern B2B teams to handle all of that from one powerful platform. It offers true omnichannel support across Slack, Discord, Email, Microsoft Teams, and web chat, combining AI automation with human intelligence for a new generation of ticketing. Thena enables autonomous support, automates repetitive workflows, centralizes customer data, and connects with your existing apps and APIs — so your team can resolve faster, manage accounts better, and keep customers genuinely delighted.