Userlens

Userlens is a customer adoption and retention engine built for B2B SaaS and product-led growth teams. It helps you understand how every person and company actually uses your product, so struggling users and untapped features no longer go unnoticed.

At the heart of Userlens is Lumi, an adoption agent that brings together data from your database, warehouse, and product analytics to build a complete picture of each user. It spots people who are falling behind or missing key features, then creates personalized guidance to bring them back on track.

You stay in control: define an adoption goal, choose the target audience, and set the tone, context, and guardrails that fit your product. Lumi then drafts behavior-based nudges and measures whether product adoption genuinely improves, so you can see what is working instead of guessing.