Yuma AI

Yuma Ticket Assistant is an AI-powered customer support tool built specifically for large Shopify businesses that are drowning in support tickets. It integrates directly with your Help Desk software and uses generative AI to automatically draft responses to customer tickets — cutting resolution time, improving support quality, and boosting customer satisfaction without adding headcount. Yuma has proven its impact by helping Shopify merchants automate more than 40% of their support volume, freeing teams to focus on higher-value work that actually drives revenue growth.