Cohere.io

Cohere.io brings together cobrowsing and AI-powered automation to help customer support teams work smarter and resolve issues faster. Instead of playing phone tag or sending back-and-forth emails, support agents can visually guide customers through problems in real time, while AI handles the heavy lifting — instantly pulling up personalized answers across various channels. The platform automates ticket resolution, mines past conversations to extract reusable knowledge, and surfaces trends in customer issues so teams can get ahead of recurring problems. The result: faster resolution times, higher customer satisfaction, and a healthier bottom line.