Hiver

Hiver is an AI-native customer service platform built for the kind of complexity most support tools were never designed to handle, from scattered channels to disconnected teams and business systems.

Hiver comes in two products. Hiver Omni is an AI-native omnichannel customer service platform that brings email, live chat, Slack, voice, customer portals, and other channels together in a single workspace. It is ideal for teams that need a centralized system to manage customer conversations across channels, departments, and business systems, so nothing falls through the cracks.

Hiver in Gmail turns Gmail into an AI-powered helpdesk. It is made for teams that run customer operations from Google Workspace and want collaboration, automation, and AI capabilities without having to migrate to an entirely new platform.