DeepSeek's 12-hour Outage Draws National Attention, Disrupting Users' Work and Study

DeepSeek platform suffered a sudden outage starting at 21:35 on March 29, rendering both its web and app versions fully unavailable with core functions inaccessible. It resumed service at 09:13 on March 30 after over 12 hours. The outage hit during critical periods—graduation thesis writing and workplace project deliveries—disrupting many users' work and study, sparking widespread complaints on social media. Industry analysts point to the core cause: user growth far outpacing computing power expansion, plus peak evening traffic overwhelming servers. This incident serves as a wake-up call for the AI industry: while chasing functional innovation, service stability remains crucial for user trust.